Stories of Success
Support and Care for over 25 years

Our clients are a testament to how our methodology of building a customised practice management solution helps to drive successful outcomes, and thus enables us to work together to create these stories of success we have for as long as we have.

Here's what some of our clients say :

Customer Stories


"We’ve been using Medical Wizard since 2005. Other Practice Management software were unable to provide a total solution to fulfill our day surgeries needs. However, Medical Wizard could “tailor make” for Glen Eira Day Surgery thereby meeting all our needs. Medical Wizard has provided us with an innovative, in-depth and efficient solution. Their help desk is always ready to support our staff and we’ve found their online and on-site training extremely informative. I would recommend Medical Wizard to any day surgery."

Nicci Pianko, Practice Manager, Glen Eira Day Surgery

“Medical Wizard is a good software and I find it easy to work with, understand so well as training new staff. When one makes an error, no drama will come to it as all errors can be rectified with the help of the with the help of the friendly and helpful staff at Medical Wizard. I have no regrets in switching over to Medical Wizard and also have no hesitation in recommending it to any of my colleagues."

Lena Khoo, Practice Manager, North Adelaide Gastroenterology

"Medical Wizard are the complete medical software package, one company ensures that there is only one number to call when any issue arises. I would not have it any other way. Their comprehensive medical software is able to perform everything we need and more. Paperless theatre records, data-reporting, electronic claiming, EMR, appointments, letter templates, third-party integration, endless reporting options, the ability to customise software to your individual or site-specific needs, and a dedicated support team, make Medical Wizard an excellent choice when choosing medical software."

Derek Haybittel, Managing Director, Devonport Eye Hospital

“Medical Wizard has a consultative approach to our relationship. They react quickly to our requests for assistance and offer the right amount of guidance in regards to new products or features that, they feel, might further enhance our business. It is their willingness to spend time understanding our business that enables them to make suggestions that specifically suit our business."

Gary Beames, Practice Manager, Bendigo Eye Clinic

"SMS is a new feature that Medical Wizard have included in their new update. I would recommend this feature to companies looking for a reliable and professional way of communicating with their customers. What we have noticed at Digestive Health is that our staff can now focus on answering incoming calls. Previously it took 1 to 1½ hours to confirm the patients for their future appointments depending on the lists. Using the SMS module it now only takes about 3 minutes. It is a very simple process. You are able to create several different messages with up to 165 characters. I am sure you will have the same opinion after you have tried it."

Chris Park, Practice Manager, Digestive Health Centre

“When starting up our facility in 2011, we went through the process of comparing many programs. Deciding of Medical Wizard as the most appropriate to meet our needs as a complete medical software package.The professionalism and quick attention to requests from the staff at Medical Wizard have proven the choice we made to be correct. The many facets of the software and the professional friendly team at Medical Wizard have made our IT processes that much easier to manage."

Karen Boschenien, Practice Manager, Mogo Day Surgery

"The SMS confirmation module has been fantastic for our busy clinic. It now takes our staff 5 minutes each morning to send out all the SMS confirmations and another 15 minutes at the end of the day to check and review the patient response."

Rick Hartman, Practice Manager, Melbourne Institute of Plastic Surgery

"I find Medical Wizard an easy system to use. The staff are always very helpful and willing to assist with my queries. The billing is easy and efficient."

Jo Cooper, Practice Manager, The Canberra Specialist Centre

“I have used Medical Wizard for the past 8 years. It has always performed to my expectations, rarely has any errors and if I need assistance, only a phone call away to get immediate help."

Kim Farrugia, Practice Manager, Consulting Rooms of Dr Anne-Marie Pellizer

"I am constantly grateful that I came across Medical Wizard I really cannot speak highly enough of the program or the support I have been given."

Carolyn Scott, Scott Medical Billing

"Any issues I have are dealt with by your staff very efficiently. It is a constant learning curve but that just shows how good the program is. There aren't really any current problems I am having that I can't just send a question to support for so it is great. Very glad we chose Medical Wizard as the first "medical program" to use."

Practice Manager, Specialist Practice Based In Queensland

Are you ready to transform your practice?

Talk to our solutions team on 03 9888 2555 to find out how Medical Wizard can completely digitise your practice and streamline your teams workflow.

Happier Staff = Happier Patients = Happier You