Don't Be Afraid To Ask About Age

March 25, 2019

Don’t be afraid to ask about age…

If you are buying a Practice management/EMR solution, either on the cloud or on premises, you should ask a very important question early in your evaluation and buying process.

How old are you?

By that we mean the product itself, not the person who sells it to you.

The age of that product/service is very important, let us explain.

While new is beneficial when it comes to things like mobile phones and cars, medical software is more like great wine, which needs time to mature and refine itself.To have a fully functional practice management/EMR solution that can meet the complex needs of a busy practice, it takes many years of development and research work. Even after that, the system needs to be in use in numerous practices for a few more years to ensure the system is battle ready and reliable.

While some products may contain some shiny new bells and whistles and promise a lot of things, it is important for you to know what you are getting beyond the initial marketing hype and verbal/online promises.

This is why it is so important for you to ask:

How old are you?